There is a tiny step between an excellent outcome and tepid results, and creating a sales plan can help you reach your sales goals.
Many companies vow to treat all customers equally, but could improving the way you deal with top customers improve customer retention?
It looked like a good fit. The seller, unfortunately, didn’t see it that way.
As a trade association president, I knew that one of my most important jobs was to offer our members a friendly, well informed, third-party perspective on strategic business issues. Today, our New Direction Partners clients want the same thing: not just information about the mechanics of M&As, but also a genuine understanding of the industry and the mindsets of the people who own those companies.
For many years, I had the privilege of serving in leadership positions with Printing Industries of New England (PINE), the largest printing trade association in the Northeast. Then as now, I was greatly impressed by the resiliency of our members and their ability to adapt to changing business circumstances.