Systemic Success

Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.

Most people hope to hear “Well done!” after all of their hard work. However, even doing your best, may find you disappointed. Why?

Using Conditional Logic, building the IF-THEN-ELSE into process control documents for your business, is where the advantage resides.

By fixing operational problems or gaps — one system at a time — a business will run more smoothly.

The missing step mystery haunts most small businesses without anyone permanently solving the mystery. Consider the following …

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