Devyn Cretz didn't grow up planning to run operations at a direct mail shop. She grew up playing college softball, graduating through a pandemic, and trying to figure out what came next. What she found was a 35-year-old family business with a lot left to teach her — and an industry that, despite what people keep saying, isn't going anywhere.

On this episode, Dave Leskusky will retire after 31 years; Dan Marx shares his recollections of the aftermath of 9/11; and more.

Find out how AI can make institutional knowledge accessible and useful, while helping print businesses protect critical expertise before experienced employees leave.

Meaningful feedback is essential to employee engagement. A structured approach can help managers provide the guidance employees need.

Pair customer experience mapping with the right QA systems and the experience isn’t hoped for — it’s guaranteed!

At PRINTING United Expo, Lindenmeyr Munroe will showcase wide-format innovation, live demos, and packaging solutions.

Nearly 850 exhibitors, hundreds of product launches, immersive show floor experiences, and more take over Las Vegas, Sept. 23-25.

In this special episode, four printing industry veterans share their recollections of 9/11 from an industry standpoint. The interviews presented here are the sourcing interviews for the Wide-format Impressions article, 9/11: Memories and Meaning.

While much has changed since 9/11, many of the memories still feel fresh. Those featured here are part of our industry’s story.

New Direction Partners’ Cary Sherburne speaks with Jim Russell about the differences between EBITDA and tuck-in strategies.