After delivering the perfect pitch, Bill Gillespie walked away with nothing. What he learned afterward, changed everything.
Selling Is Simple
When things go wrong — and they will go wrong — what will your clients remember? How you respond defines your relationship.
Many sales reps rely on the “mow and blow” approach — quoting what’s requested without digging deeper. Here’s how you can do better.
Sales reps often mistake silence as a sign of satisfaction. But when reps stop innovating, customers will find someone who won’t.
In sales, you must have a plan. Otherwise, you’re wasting time and money. Bill Gillespie explains how to avoid this costly mistake.
A recent booking error at a resort stay was a good reminder that every interaction is a chance to exceed expectations.