Having a lack of consistency in all things is a bad decision, so I will suggest three easy ways to maintain consistency.
Koodo recently moved to digital-only statements, which has caused a backlash by consumer groups who want to retain print on paper.
Quick! Name two consumables that are indispensable to operation in the bindery. If you named adhesives as one, you'd be on the mark. But...if you included knives, (yes, they are a consumable), you would be quite savvy. Cutting and trimming are part of almost every finishing operation. And the quality of those cuts are essential to the quality of the finished product.
Adhesives are widely used in finishing, this includes perfect binding, folding, mailing, and folding carton applications. And coatings and various chemical solutions are used in the digital print process to both enhance image quality and make the paper more "finishing-friendly." Both chemistry and environmental control have a lot to do with systems performance.
Digital printing has thrown a curve at both coating and film systems manufacturers due to the surface properties of many toner printed pieces. These make it difficult for many films and coatings to properly adhere to the substrate.