Most people hope to hear “Well done!” after all of their hard work. However, even doing your best, may find you disappointed. Why?
Using Conditional Logic, building the IF-THEN-ELSE into process control documents for your business, is where the advantage resides.
By fixing operational problems or gaps — one system at a time — a business will run more smoothly.
It’s our experience that in most cases, recurring mistakes and miscommunications are the bosses’ own fault. Let us explain.
COVID-19 has caused many slowdowns … it seems a good time to change your tune.
The missing step mystery haunts most small businesses without anyone permanently solving the mystery. Consider the following …
“Business order is from God!” said a resident of Orange City, Iowa. I finally realized there was something unusual about this town.
You can begin the best move for your own business by taking a tour of Lean here.
For business owners, measuring quality and service performance with a tracking system is key to proving quality and keeping customers.
When company standards and procedures are ignored, the result is lost revenue. There’s a fix for that!
Like many who have risked owning a business, we refuse to give in to temporary adversities, bad politics, or other bumps in the road.
The dilemma with saying “NO profit, NO business!” out loud is that the idea of making a profit seems offensive to some these days.
Using the systematic approach of customer experience mapping ensures our customer touch points are not haphazard. Learn why.
For those who struggle with organizing their business, it’s inspiring to visit a well-run operation.
Develop a list of what you need in an ideal employee, and systemize the process to find the perfect candidate.