The awful morphing truth about our beloved print industry is that solving customers' communication needs isn't nearly enough anymore. We need to use our technologies and capabilities to solve our clients’ business needs. This is how today’s printers create non-replaceable relationship value.
Here’s how one printer I know responded to a recent sample request: He told the prospect that he wouldn’t send them samples.
Imagine a blank sheet of paper. It is fresh, clean, and crisp. We can do whatever we want with it. We can ball it up. We can scribble all over it. We can take notes. We can tear it in half. We can make a paper airplane. The possibilities are endless. The only limit is your imagination. Okay, so here we go.
We were told upon the arrival of the sales and tech rep from the roller manufacturer that the $30,000 worth of rollers that were previously ordered and installed by my client were not compatible with full UV inks.
Starting out with the topic of LED UV, Steve Metcalf and Jon Graunke gave an update on where this new technology is currently and where it’s going. They noted that AMS successfully installed its first production unit in Japan on a four-over-four machine last fall, with more units to be installed here in the states this year.
With yet another sold-out conference last week, Print UV 2011 opened with a record audience count. The attendee list included almost 170 participants with representatives from more than 60 individual printing companies, along with some of the leading vendors.