You Are Not My Customer
July 18, 2017 at 8:00 am

When a customer relationship goes bad, do you ever look back and see the warning signs? If only prospects give you a heads up that they are terrible customers to have. Actually, they do tell you. Are you listening? In this week's blog, Bill Farquharson tells you when to say, “You are not my customer."

LSC Communications Buys Privately-Held Creel in Blockbuster Publication, Commercial Printing Transaction
July 17, 2017 at 1:10 pm

In a blockbuster deal, Chicago-based LSC Communications has entered into a definitive agreement to acquire Creel Printing, a privately-owned offset and digital printing company headquartered in Las Vegas. Creel has approximately 700 employees operating out of six facilities across the country, and is ranked among the top 10 largest publication and Top 50 commercial printers.

Quit Acting like an Employee - Take Ownership!
July 17, 2017 at 9:45 am

When we think of ourselves merely as employees, our expectations are generally low, regarding loyalty and anything more than an hourly wage. Whatever happened to taking ownership of our job or position, in order to help better the company; thereby, improving conditions, opportunities and salaries for all concerned?