The Art of Customer Service: A True Story

By Philip Beyer

Let me share with you a true story that demonstrates Customer Service IS, no doubt, a real art form. Bring your Customer Service Department and your business to the highest level. Here’s how we did it!

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Categories:
Business Management - Operations

Philip Beyer Author's page

Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.