Much has changed two years into the pandemic. In the latest Impressions Xchange podcast episode, Bob Neubauer, editor of In-plant Impressions, revisits his 2020 conversation with the directors of three large university in-plants to learn how they have rebounded after two years of COVID-19.

In this podcast you’ll hear again from Katy Folk-Way, director of Creative Communications at the University of Washington; John Sarantakos, director of Printing, Mailing & Document Services at the University of Oklahoma; and Lisa Scott, the new director of Yale Printing & Publishing Services. They’ll discuss the new types of work brought to them by the pandemic, their financial situations, staffing issues they’re facing, and COVID’s effect on their shop procedures.