We’ve even experienced clients being “sought-out” by unhappy reps currently working for competitors—because the prospective employer was recognized as superior in its education and training resources for reps.
Personal Skills Development: What a person can personally do is critical to their professional development, and contributions. And each skill set tends to contribute to the others. For instance, anecdotal evidence shows that most sales reps do not have strong writing skills; yet, important written correspondence—including by e-mail—distinguishes one supplier from another in customers’ awards of work. Examples of important correspondence include: proposals, customized quote letters, and letters of introduction, acknowledgement and appreciation.