By
Sid Chadwick
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
Turning to the future, organizations should be developing their “sales rep bench strength” before it is needed. This objective can be achieved in a cost-effective manner through coordination of ongoing: (a) systematic sales rep education and training (this process can create a recruitment process for your organization’s market reputation), (b) hiring and training CSRs as part of the feeder process for future sales reps, (c) customer education and training programs—that are preceded by employee education and training programs—for customer contact personnel, (d) improved information and workflow systems for serving customers, and (e) frequent internal (as well as external) recognition for improving performance.
0 Comments
View Comments
Sid Chadwick
Author's page
Related Content
Comments