By Philip Beyer | Posted on May 21, 2012
It’s normal for entrepreneurs to see opportunity around every corner. But as business owners/managers, we need to focus on one “butterfly” at a time, rather than chasing every new idea. Too much “flapping” around might just lead to chaos.
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By Philip Beyer | Posted on May 14, 2012
This business owner was not going to leave his ideas—OR his customer’s satisfaction—to chance, so he incorporated great service right into his checklist and required his lead techs to follow them and check off the action items, prompt by prompt.
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By Philip Beyer | Posted on May 07, 2012
“Drive-by Shooting? Excuse me?” I said to Joe, the owner of a printing company with whom I was doing a Webinar demonstration of our software. I had told Joe a related story about owners or managers walking through the shop or plant and being repeatedly stopped by employees asking many of the same questions, time and again, in trying to deal with the same old issues.
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By Philip Beyer | Posted on April 30, 2012
It sounds like a job anyone in their right mind would jump at! In fact, you’d think candidates would be jumping OVER each other for a job like that. But, truth is, only a very few will answer THIS ad.
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By Philip Beyer | Posted on April 23, 2012
Things were fine as long as I was personally overseeing a job, but as our company grew, I found day-to-day operations were more than I could handle. It occurred to me, it would be great if I could CLONE about three of me.
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