Systemic Success

Philip Beyer, founder/president of Beyer Printing and Ebiz Products LLC in Nashville, TN, is a chronic entrepreneur, business systems analyst and consultant, author of "System Busters: How to Stop Them in Your Business," and an InterTech Award recipient for the design and development of System100™ business process management software. Philip speaks to business owners across the country on how to bring lean, sustainable order to their businesses.

If you're a business owner or manager, you've no doubt interacted with seemingly intelligent people, with much expertise and impressive backgrounds; people with certain "know how," but who don't seem to get the WHY of an obvious situation.

When a lemon tree is ripe for the picking, anyone who has ever tried to deprive it of its fruit soon discovered it has thorns, and can be as self-protective and obstinate as some of the prospective customers you’ve met with, trying to get THEIR business, in order to grow yours.

Procrastination is a paralyzing quandary that many of us deal with on a daily basis in business. It's easy to become sidetracked, even immobilized, choosing to deal with non-essentials that require little commitment or perseverance, rather than face opposition or confrontation.

WHY do so many owners choose to endure PAIN on a daily basis? WHAT could I possibly say to convince them, that without written processes for their day-to-day operations, they are doomed to endure longer and longer hours, stress, errors, lost revenue, rework, sleepless nights, tears, internal backbiting, dissatisfied customers—two steps forward and three steps back?

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