Whose Best Interest Is It, Anyway?
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I didn't think it could get worse. I was wrong.
Apparently, Sears' latest package features less service for the same amount of money. Instead of six backgrounds for six portraits, customers now can only choose three backgrounds. To make matters worse, our CSR tried to make the same pose count for two pictures. Her explanation: "We want to have two pictures to choose from in case dirt gets on the film."
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- ERIK CAGLE
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