Anyone who's attended an in-plant conference is sure to have met our guest Debra Payne, a loyal supporter of in-plants for more than 30 years. In this conversation, she talks about her unexpected start at Kodak and how that led to a lifelong career serving in-plant printers; what she’s learned from working with in-plants over the years; and why the collaborative, non-competitive spirit of in-plants keeps her committed to the field.

She shares favorite memories from decades of conferences and talks about some of her most significant in-plant successes. Debra also offers practical advice for in-plant managers on proving their value, taking smart risks, and marketing their operations, while reflecting on the unique camaraderie of the in-plant world and her ongoing work with Konica Minolta to support this community.

3:13     Early years with Kodak
5:29     First in-plant customers
8:30     Biggest in-plant successes
10:49   Why in-plants are so impressive
11:27   In-plant conference memories
14:23   Advice for in-plants