John Cruiser started at Bloomberg in 1992 as the first and only employee, initially running a Docutech printer for oil and gas industry reports, and has since expanded the print services operation to include locations in New Jersey, London, Tokyo, and Hong Kong.

We talked with Cruser, president of the In-plant Printing and Mailing Association, about how he transitioned his in-plant from basic internal printing to supporting Bloomberg's marketing and sales teams, and collaborating closely with marketing to create high-quality print materials for events. His team has won multiple awards for its print quality and innovative approach, driven by a passionate and creative staff who are deeply involved in the design and production process.