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“So, as an introduction, just tell me what kind of presses you have, what sheet sizes you can handle, how many colors you can print in one pass and how well you maintain your equipment.
“Then I’ll still want to know how well you treat your staff. Are working conditions conducive to attracting and keeping the best employees? Do you provide regular in-house training? How do you motivate your employees to make you—and the customer—look good?
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