Marchand--Digital Investments - Production vs. Client Comm.

What do your answers to these questions reveal? Is your company improved by how it has changed itself in recent years? Maybe it's larger; I hope it's more profitable. Perhaps the company also provides wider horizons and increased opportunities for its employees, even more interesting work.

But what about the customers' points of view? Do they find your company improved? I suspect that if customers see your company as a better provider, it has a lot to do with communications.