Anderson Lithograph--All the Right Moves
Besides Los Angeles, Anderson Lithograph's empire includes a plant in San Francisco, as well as Armstrong-White, a creative retouching studio in Detroit—totaling 570 employees in all three locales and nearly 200,000 square feet of production space. The company also boasts its own co-generation power plant that produces electricity, chilled water for the presses, air conditioning and pollution control.
Anderson Lithograph is a model for employee loyalty. Fosmire's senior management team includes, among others: Tennant; Binder; Alan Pemberton, executive vice president; Chuck Super, vice president and national sales manager; Don Friedel, vice president of organizational development; and John Shutes, vice president of estimating.
The team has more than 170 years of industry experience, 130 at Anderson Lithograph. Also, more than 53 percent of Anderson's employees have been with the company at least 10 years. Tennant attributes this loyalty to the state-of-the-art facility and high-end projects, which makes the work fresh and challenging to their high-caliber employees. Not surprisingly, the final product reflects this.
Whatever It Takes
"We're held in very high esteem by our customers because we deliver a quality product on time," Fosmire notes. "We live up to our commitments, regardless of what the cost is to us. If we say we're going to do something, we do it. That pretty much says who we are."
"We've been in it for the long term and have really built our environment around the high-end marketplace," Tennant adds. "We have a high percentage of repeat customers because we've been stable in this environment for many, many years."
Remaining stable in the environment for many years to come is the pure and simple goal of Anderson Lithograph. Even as technology shapes and evolves the manner in which printed communications are delivered, Anderson Lithograph will always recognize this industry as one that is driven by customer relationships. Tennant cites reducing the hassle factor—grief that is placed on clients—as a value that often supercedes the bottom line.