A Complaint Challenge
Watch this week's Short Attention Span Sales Tip here.
Good morning!
How long can you go without complaining? Do you think you can make it through an entire day without one negative word crossing your lips? Maybe, Bill, but what does this have to do with sales? Well, bear with me…
Want a powerful sales challenge? Try going an entire day without complaining.
Sounds easy, right? Think again. One man tried to go a full month complaint-free. Every time he failed, he had to start over… it took him 18 months to get there.
Negativity is a habit — and it’s contagious. It creeps into how you talk to prospects, how you follow up, and how your customers feel after interacting with you. Whether you're a salesperson or a selling owner, your attitude walks into the room before you do.
You're not just selling a product or service — you're selling you. And positivity is magnetic.
Clients may not be able to put their finger on why they enjoy working with you, but chances are it has more to do with your energy, tone, and outlook than your price list.
So here’s the challenge:
Start paying attention to your words, especially when you’re frustrated, tired, or under pressure. Shift from “The problem with…” to “What if we tried…?”
Smile more. Say thank you. Give a compliment. Choose optimism.
You’ll not only feel better — you’ll sell more.
New to sales? Become a Sales Vault member and take the 90 Day New-to-Sales Program at no additional cost. Go to SalesVault.pro or call Bill Farquharson at 781-934-7036.
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