The President Is Calling!
"The President is calling," I heard our receptionist say, as she buzzed my office.
Not meaning to get political here ... but, if any U.S President called your office, asking for you personally, would you not be (to say the least) curious, and promptly (after some mental adjustments) answer that call?
I dare say ... no matter your political leanings ... you would pick up that phone and, certainly using your most respectful voice, you would answer, "Hello, Mr. or Ms. President ... how may I help you?" RIGHT?
Okay ... so, how do you respond when an owner or "C" officer — president — of another company calls to speak with you personally?
Do you pick up immediately, out of respect for another business "warrior" ... or do you instruct your gatekeeper to tell that president you are "in a meeting," or have the call sent straight to your voicemail?
If we have enough respect to take the call of even a U.S. President we may not have voted for, would we not show the same respect and courtesy to one who holds the office of president or other leadership role in another company?
You, as the now-established business owner or lead officer, know what you went through to build your own company. It saddens me, how little courtesy or respect is shown to the owner of a smaller, even start-up company!
How hard is it for you to give the same respect to another business owner who is hoping for your attention, to inform you of their products that could immensely help YOUR business?
LIKE YOU ... these start-up or smaller business owner/presidents have ALSO risked all to get their company started!
LIKE YOU ... these risk-takers deserve the same courtesy and respect for doing what very few people have the grit to do: to risk everything, to start a business that creates jobs and opportunity for many!
May I suggest ... the next time you receive a call saying, "The president in calling!" you would ... please ... take the time to pick up the phone and say, "Hi, Mr. or Ms. President, how can I be of assistance?" It may just be a pivotal call that will greatly benefit your own company.
Respecting the personal call of an owner/leader of another business is always good business ... a good system!
Did I mention? Great Systems Work!
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.