Training and Education

Most Influential: TV, Followed by Newspapers
June 29, 2012 at 4:27 pm

American consumers say the advertising medium most influential in their purchase decision is by far, television (37.2%), followed by newspapers (10.6%), the Internet (5.6%), and magazines (4.4%).

It's Hip to be Square: QR Code Use Soars
June 20, 2012 at 10:28 am

A Multichannel Merchant survey finds the number of merchants using QR codes as part of their marketing strategy has more than quadrupled compared to last year.

Steady Growth in Global Ad Spend, Says ZenithOptimedia
June 19, 2012

ZenithOptimedia predicts global ad expenditure will grow 4.3% in 2012, reaching US$502 billion by the end of the year. This is a slight downgrade of the 4.8% growth forecast in March. Projections for 2013 and 2014 are unchanged, at 5.3% and 6.1% respectively.

A Value Added-Pricing Strategy: “We’re not the cheapest, but…”
June 12, 2012

In the highly competitive production printing marketplace, it can be difficult to persuade customers to buy from you if there is a perception that you offer similar products to competitors, but with a higher price tag. Furthermore, trying to beat competitors on price alone is cutthroat, risky, and not recommended. This strategy attracts bargain-hunters who are all too ready to defect to competitors for a better deal.  

Service providers must focus on the real value that they are delivering to customers to attract and build a loyal customer base. There is a reason that people buy designer-label clothes and luxury cars... and that reason is perceived value! In this Webinar, you'll hear from experienced service providers about building a value-added pricing model. Topics to be discussed include:

  • Pricing models for value-add
  • Communicating your value proposition
  • Bundled versus unbundled pricing
  • Effective responses to customer "pricing objections"
  • Creation of an effective proposal
Click here to view this webinar today!


Facebook Ads, Comments Don't Sway Purchases
June 7, 2012 at 9:49 am

Four out of five Facebook users have never bought a product or service as a result of advertising or comments on Facebook, a Reuters/Ipsos online poll shows.

Retailers Building with Data, not Brick and Mortar
June 5, 2012

Last week, I attended a customer relationship marketing conference for retailers, by retailers. I have to say that I barely made it through the conference without spontaneously combusting from the speed of change in the retail marketing sector.

Offline Ads Drive Mobile Response
June 4, 2012 at 11:52 am

Smartphones are changing the way consumers shop -- 96% of owners have researched a product or service on their device and offline ads are proven drivers of mobile search.

Direct Mail Motivating More Online Donations
May 29, 2012 at 5:38 pm

Donors are more than three times likelier to give an online gift in response to a direct mail appeal than an e-appeal, according to a new national study.