Business Management - Marketing/Sales

4 Ways to Create Sticky Customers
April 3, 2025 at 9:41 am

Sticky customers are essential for long-term business success. Here are four ways to make it harder for clients to move on.

It’s Always Too Early to Quit!
April 2, 2025 at 1:29 pm

Quitting in frustration can rob you of the success waiting ahead. Before you walk away, hit pause and take a moment to reflect.

Cats Don't Like Water.
March 31, 2025 at 10:32 am

Just as Bill Gillespie and his cat learned the hard way that surprises can be painful, the same applies to clients. More on it here.

Dress to Express Success
March 31, 2025 at 10:09 am

What do your shoes, clothes, car, hair, and handshake have in common? Find out in this week’s Short Attention Span Sales Tip.

Get Outta My Face!
March 26, 2025 at 1:41 pm

Timing can make or break an opportunity — whether in the delivery room or the sales process, knowing when to act is everything.

What Does Your Customer Want?
March 24, 2025 at 11:29 am

Reps focus on selling equipment and services, missing critical sales triggers. Get to know your client’s world. The rest will follow.

Opening Day for Sales
March 24, 2025 at 11:00 am

MLB will soon begin its 2025 season, prompting long-time fan Bill Farquharson to bring an idea to this week’s Sales Tip.