Business Management - Marketing/Sales

On the Phone or Away from My Desk
March 25, 2014

I have been thinking a lot of why human beings are so routine, regulated and robotic in behavior. For instance, many say, in our voicemail recording that “I am either on the phone or away from my desk.” Now let’s PAUSE. 

Customer Service in the 'Mom' World
March 25, 2014

If only we could all live by the mantra, “What would mom have us do?” Life would be easier. We would all take naps. And customer service, the subject of this week’s blog by Bill Farquharson, would be an awful lot better.

Sales and Dating - Video Sales Tips
March 24, 2014

Dating typically goes best when you have something in common with the other person. So does prospecting. In this week’s video sales tip, Bill Farquharson gives you his sales dating tips.

Why Do Companies Market? (Part III of III)
March 21, 2014

In the last of a three- part series, Marka tells Zoot that pitfalls for the under-matched marketer are plentiful. "Price discounting is tempting. Touting expertise may come across as either hollow or bravado. Humor may backfire. Publishing incorrect advice undermines credibility."

How Asking for a Quote Can Reduce Profits for Printing Companies
March 20, 2014

Next time you are talking to a prospect, see if you can avoid asking for a quote. Why not wait for the prospect to suggest you do some pricing for them. Then you will know that you have someone who is really interested in you and your company.

The Non-Salesperson Salesperson
March 18, 2014

Don't be afraid to say to someone, “I am not a salesperson.” If you are a good listener and ask good questions, if you have good follow-up and are detail oriented, and if you are not afraid of rejection, you can succeed as a non-salesperson’s salesperson.

In Sales: Take the Road Less Traveled
March 18, 2014

You cannot take just any road; but a road that you have strategically chosen that fits both your own interest areas, as well as the services your company excels in providing. You will find that many such buyers/companies you encounter along this road do not get contacted as often as others.