A Bullish Bowne
The majority of Bowne's Internet work is rooted around its financial services client base, where the demand for technically complex, security-conscious consulting and development expertise is critical. It also does a significant amount of work with emerging e-business companies, where confidentiality, speed and technical information are equally important. Among its customers: Fleet, Merrill Lynch Asset Management, UNIBANCO and WRQ. The unit generates $11.4 million in sales, with 200 employees in seven locations worldwide.
Bowne Digital Solutions: Database-driven architecture transforms stored investor information into knowledge-based communications. A leader in targeting documents on a one-to-one basis, Bowne Digital can distribute large quantities of customized versions of a single document to many people. Also satisfies client need to add custom information, data-driven graphics and visually appealing layout to the communication. Its customers include Delaware Investments, Merrill Lynch, National City Corp. and Oppenheimer. Sales figures fall under the overall financial printing umbrella, which realized nearly $782 million in 1999.
Staying on Top
Duncan P. Varty, senior vice president of financial print operations and newly named president of Bowne's financial printing business unit, believes Bowne has been able to stay atop the financial printing industry with a basic tenet: solid customer service with enduring customer relations, backed by offices in more than 40 cities around the world.
"It's convenient for our clients, who can put working groups together in any one of our offices, and link to any other office and collaborate on that project," Varty says. "Our typesetting system is distributive in nature, and we can work the project in any location around the world. We do everything possible to support document creation and management and to make customers' projects go as smoothly as we can."
Last October, Bowne unveiled a new, 130,000-square-foot digital printing and fulfillment center in Carlstadt, NJ, reaffirming its commitment to providing innovative and customized digital printing and statement processing solutions for the financial services industry.