In their seminal report on “the future of work,” the Gallup organization published the results of their global study in a book titled “It’s the Manager.” In the subtitle, they make this observation: “The quality of managers and team leaders is the single biggest factor in your organization’s long-term success.” No kidding!
There is an enduring paradox in organizations. With all the talk about and sincere efforts to “build a culture,” tactical approaches often fall short. While celebrations, employee recognition programs, awards, and bonus opportunities are all worthy in their own right, building a lasting culture of high performance and team member commitment comes down to a singular, critical strategy. One team member at a client organization said it best: to build a strong culture, “get me a better manager.”
Research results by organizations like Gallup point in the same direction. The training and development of supervisors and managers is an essential element for long-term organizational success. With such a strong and clear consensus, why is it that this key requirement is so often given little attention and few if any resources?
One possible explanation is that organizations frequently overestimate the complexity of effective leadership development. It is often assumed that strong technical skills naturally translate into strong managerial abilities, but in reality, the competencies required for great management are distinct and must be intentionally cultivated. Without deliberate investment in leadership training, organizations risk stagnation and disengagement, ultimately undermining their long-term objectives.
Despite widespread acknowledgment of its importance, organizations frequently prioritize short-term gains over sustained investment in leadership development. Competing budget demands, a lack of immediate results, or misconceptions about the impact of quality management can all contribute to this oversight. However, neglecting to invest in managers ultimately undermines efforts to foster a thriving organizational culture and achieve long-term success.
Management and supervisory training need not be expensive or complex. One of the best ways to begin is by taking advantage of highly focused, industry specific development programs.
The Graphic Communications Leadership Institute (GCLI) was established to address the management and leadership development needs of the graphic communications industry. Now in its sixth year, GCLI attracts members from leading, innovative organizations, many of which enroll multiple team members.
Get the new year off to a strong start! Check out GCLI at gcleadershipinstitute.com or contact me at joe@ajstrategy.com.
The preceding content was provided by a contributor unaffiliated with Printing Impressions. The views expressed within may not directly reflect the thoughts or opinions of the staff of Printing Impressions. Artificial Intelligence may have been used in part to create or edit this content.
Joseph P. Truncale, Ph.D., CAE, is the Founder and Principal of Alexander Joseph Associates, a privately held consultancy specializing in executive business advisory services with clients throughout the graphic communications industry.
Joe spent 30 years with NAPL, including 11 years as President and CEO. He is an adjunct professor at NYU teaching graduate courses in Executive Leadership; Financial Management and Analysis; Finance for Marketing Decisions; and Leadership: The C Suite Perspective. He may be reached at Joe@ajstrategy.com. Phone or text: (201) 394-8160.






