If you’re wondering how to ask better sales questions that uncover real opportunities, here’s one that can completely change your results:
“Tell me more.”
Simple. Almost too simple.
But incredibly effective.
Most sales conversations stay on the surface:
- “Business is good.”
- “We’re busy.”
- “We’re all set.”
And most salespeople accept those answers and move on.
But the opportunity is always below the surface.
When you follow up with: “Tell me more about that…”
Something shifts.
The conversation deepens.
You start to uncover:
- Problems they didn’t initially share
- Frustrations they’ve normalized
- Opportunities they haven’t acted on
This is the difference between transactional selling and consultative selling.
People searching for how to uncover customer pain points in sales conversations are really looking for this exact skill.
And here’s the key:
You have to actually listen.
Not wait your turn to talk. Not think about your next response.
Just listen.
Because when a customer feels heard, they open up.
And when they open up, they reveal what actually matters.
That’s where the real sale lives.
Not in your pitch.
In their story.
If you want a few simple questions that consistently open up better opportunities, I’m happy to share what’s working.
The preceding content was provided by a contributor unaffiliated with Printing Impressions. The views expressed within may not directly reflect the thoughts or opinions of the staff of Printing Impressions. Artificial Intelligence may have been used in part to create or edit this content.
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- Business Management - Marketing/Sales
Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.





