There's a simple rule that will clean up your pipeline fast:
Suspects get defensive. Prospects don't.
Print reps constantly face RFPs, blind bid requests, and buyers who want a quote with no conversation attached. So they hesitate on the harder questions—budget, decision process, who else is in the mix, whether they can actually review the proposal together instead of just emailing a number into the void.
The fear is always: What if I push too hard and lose it?
Here's what actually happens. If the buyer has a real problem and is seriously considering you, they engage. They answer questions. They work with you. A clear process makes their decision easier, not harder.
When they won't engage—vague answers, no access to decision-makers, pushback on reasonable asks—that's not a communication problem. That's a qualification signal.
You know the patterns:
- "Just send the quote" with no conversation
- Blind RFPs, no access, no context
- Pure price comparisons with nothing else to work with
Most of those aren't real opportunities. They're box-checking, or someone protecting an incumbent vendor. The goal was never to win everything. It's to stop wasting time on deals that were never real.
Sales Leaders: Your reps need to know it's not just okay to ask for access and clarity—it's expected. They should be asking for what they need to do their job. If that makes a buyer uncomfortable, that's information.
The preceding content was provided by a contributor unaffiliated with Printing Impressions. The views expressed within may not directly reflect the thoughts or opinions of the staff of Printing Impressions. Artificial Intelligence may have been used in part to create or edit this content.
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- Business Management - Marketing/Sales
Emily Yepes is a powerhouse sales trainer and revenue producer who lives at the intersection of sales theory and real-world execution. What sets her apart isn’t just her deep knowledge of sales doctrine —it’s that she’s still in the trenches, consistently ranking in the top 5% of over 400 Sandler sales executives worldwide. She brings that same performance-driven mindset to every training room she enters. Emily coaches the sales teams of printing and packaging industry leaders, including JS McCarthy Print+ Packaging, The Packaging School, Canadian Printing Industries Association, Norkol, ImageMark, and Sonoco on everything from prospecting and consultative selling to negotiation and account management. Her average training score? A near-perfect 4.9 out of 5—proof that her clients don’t just learn from her, they love learning from her. She doesn’t deal in hype. Emily brings a practical, psychology-based framework to sales, helping professionals rethink the way they approach buyers, conversations, and themselves. Her philosophy is clear: great salespeople aren’t born—they’re trained. With the right mindset, anyone can learn to breakdown buyer resistance and build real trust that lasts. Approachable, direct, and refreshingly honest, Emily’s training style resonates with sales teams at every level. Her sessions leave people not only inspired—but equipped to sell more and sell better.





