How You Say It Matters
If you know me at all, you know that I LOVE a good cliché. And today’s observation centers on this one...
“It’s not WHAT you say, it’s HOW you say it.
For Mother’s Day, we packed up the twins and the car and headed to Detroit to visit my Mom and the rest of my family. We were staying in a Hampton Inn about five minutes from my sister’s house. I booked the room via Hotels.com and requested that two cribs be put in the room.
Blogger, author, consultant, coach and all around evangelist for the graphic arts industry, Kelly sold digital printing for 15 years so she understands the challenges, frustrations and pitfalls of building a successful sales practice. Her mission is to help printers of all sizes sell more stuff. Kelly's areas of focus include sales and marketing coaching, enabling clients to find engagement strategies that work for them and mentoring the next generation of sales superstars.
Kelly graduated from the University of Michigan with a degree in Political Science and, among other notable accomplishments, co-founded the Windy City Rollers, a professional women's roller derby league. She is also the mother of two sets of twins under the age of ten, so she fears nothing.