I just lost my biggest account. You will, too, someday, so listen up.
To be clear, “lose” is probably the wrong word. It sounds as if I got underbid or screwed up a training assignment (or shouted, “Go sell something, you morons!!!, dropped the mic and walked off stage).
No, it was nothing like that.
The 18-month contract simply ended. I knew it was coming and there is a strong likelihood that we will do something else in the future. But for now, I’ve got some time on my hands.
So, here’s my to-do list:
- Scream obscenities to no one in particular … Check!
- Regroup. Reinvent … in progress. Please hold.
Something good will come of item #2. This is not new territory for me. Over the course of 31 years of doing what I do, I’ve hit this bump before and I’ve always found a new path. This time will be no different.
I bring this to your attention as a warning. If every client is a wave and you are riding it, understand that all waves hit the beach. I just lost my biggest account. I’ll recover and move on. But you, too, will lose your largest account.
What’s your plan?
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Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.





