At the end of last year, I was faced with two subscription renewal decisions—The Wall Street Journal and Sirius Radio. Previously in both cases I have successfully played the game I call, “Holy crap are you people stupid or what?”
Here’s how the game is played:
1) My subscription comes to an end.
2) I call customer service to cancel.
- Categories:
- Business Management - Marketing/Sales

Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.