Direct mail isn’t dying — it’s evolving. In this episode of Her Imprint, Susan Foley, CEO of Diamond Envelope, shares how her family business produces more than a billion envelopes a year while embracing innovation, AI, and new tactile technologies that keep mail relevant in a digital world. It’s a conversation about leadership, legacy, and why manufacturing still offers powerful career opportunities.
Susan Foley
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Denise M. Gustavson
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Denise Gustavson is the Editorial Director for the Alliance Media Brands — which includes Printing Impressions, Packaging Impressions, In-plant Impressions, Wide-Format Impressions, Apparelist, NonProfitPRO, and the PRINTING United Journal — PRINTING United Alliance.
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