Expectations, Disappointment, and the 15-Minute Sandwich
January 9, 2018 at 10:15 am

Your expectations are that Bill's blog is only an instant click away. But what if it took 30 seconds to load while you stared at the screen? Can you feel the upset in that scenario? But what if you were advised that the server is slow and you accepted the fact that it was going to take 30 seconds to load? Would you feel differently? And what does all of this have to do with a 15-minute sandwich? Read on...

The Urge to Merge Is Still Strong
January 9, 2018 at 12:00 am

If you own a printing business, you should be in either a selling or a buying frame of mind - even if you have no present intention of doing either. These days, understanding M&A basics is smart thinking for every owner.

Millennials and Rich Americans Love Ads
January 8, 2018 at 1:22 pm

Those old saws, that digital native Millennials and wealthy Americans distrust marketing, are rusty and can be tossed out the window.