Business Management - Marketing/Sales

Mid-Year Sales Resolutions - Short Attention Span Webinar
July 6, 2012

If your coming off a vacation like Bill so much the better, but now it’s time to begin making a sales push. So in this week's “Short Attention Span Webinar,” Kelly and Bill talk about making some mid-year resolutions.

How Ethical Is Your Behavior as a Customer?
July 5, 2012

We expect our customers to appreciate the service that we give them and understand that we are in business to make profit and employ people. But do we treat other businesses the same way? We should walk the walk and talk the talk.

Five Buying Tips a Print Shop Franchisor May Not Tell You
July 5, 2012

If you search the Web for tips on franchise buying, there is no shortage of articles worth reading. But most fail to touch on how to make the decision. The following five tips will help you in the discovery phase of your franchise buying process.

Ending Working Relationship with Family
July 3, 2012

I just fired my daughter. I’ve never been a detail-oriented salesperson, so I sought help with the busywork and found Madi. On paper, the family business is an attractive concept. It looks like fun and, at the beginning, it usually is.

Mastering Social Media
July 1, 2012

Many printers have embraced the power of social media. However, being able to harness social media has proven tricky for many in the graphic arts industry, and indecipherable for some. There are common traps and pitfalls that can hinder your online marketing efforts.

Charging Fees Like the Airlines –Farquharson/Tedesco
July 1, 2012

Yet when it comes to charging for things that should be included, airlines are allowed to get away with murder. Perhaps we can learn something from this high-flying model. Here are a few ideas—presented with tongue firmly pressed into the cheek—but offered to get you thinking...

Create Engaging Website Content – Part II
June 29, 2012

Incorporating multimedia content into your website will help it stand out. Consider including useful content in the form of videos, slideshows and presentations, graphs and charts, audio, and more. Variety is the spice of life.

5 Things I Wish a Print Salesperson Had Taught Me
June 28, 2012

Starting a first job, fresh out of design school, can be both an exciting and eye-opening experience. There are five things I wish a print salesperson had taught me when I was just starting out as a graphic designer.