JOHNSBYRNE CO. — CREATING CUSTOMER PARTNERSHIPS
Founded in 1959 by John B. Gustafson, along with his parents John E. and Marie Byrne Gustafson, the company got its start as a shop on Printer’s Row in Chicago. The printer’s moniker was created by taking two Johns—the first name of both father and son—combined with Marie’s maiden name, Byrne.
So the company known as JohnsByrne was born, along with a mission to provide superior printing solutions and outstanding customer service. That focus is carried on by the current leadership—the four sons of John B. Gustafson: Corey, Jack, Mike and Pate—president, COO, and executive vice presidents, respectively.
This family owned and operated company strives to combine a history of quality and innovation with the latest technologies and best business practices. It’s a powerful combination that JohnsByrne’s executives believe will allow the printer to continually press the limits of technology to provide positive results for its clientele.
Corey Gustafson, the firm’s president, maintains a philosophy geared toward bringing value to Johns-Byrne’s customers. He strives to help his clients become more profitable, effective, innovative and responsive to their own customers.
“This could mean a variety of things to different clients,” he explains. “We possess impressive equipment and firepower, but we excel in other ways, as well. We have developed our own process of listening and consulting that I feel really helps our clients and sets us apart from the competition.”
JohnsByrne strives to create partner-oriented relationships in order to help its clients achieve their goals. To do this, the company invests in customer relationships, Corey Gustafson notes.
“We would rather dig deep with a customer than just skim the surface,” he assesses. “Doing this provides an environment rich in innovation and collaboration where we become an extension of the customer’s efforts and plans, bringing value in a quick, streamlined fashion that reflects today’s fast-paced business environment.