Fast-track Firms --Thriving, Not Just Surviving
The Ramallo Group
San Juan, PR
Most Recent FY Sales: $60.83M
Previous FY Sales: $42.4M
Number of Employees: 545
Number of Plants: 2
Diversification is the name of the game for The Ramallo Group. The San Juan-based company is a printer by nature, but a print solutions provider for practical purposes.
The Ramallo Group purchased two businesses—a commercial printer and a business forms printer. The forms side entailed financial printing, which The Ramallo Group used as a springboard into different areas, according to Alberto Ramallo, vice president of operations. In subsequent years, the company added a fulfillment division, which tends to the printing management of all documents for financial customers, most of which are banks, and includes an office products division. With just one envelope manufacturer on the island, The Ramallo Group started its own.
"We have commercial printing, which is supplying the fulfillment operation," he says. "We have the business forms operation; forms, checks and deposit slips are printed in that plant, as well. We have envelopes that go into fulfillment and the mailing operation. So we are using our fulfillment programs to feed work to all the divisions. The goal of the group is to sell programs, not projects.
"We've also started a programming company. As we move into financial companies, they have needs for programming. So we're taking that programming company and creating products with different needs of our own customers. When a customer sees us, they know we're not only their printing solution, we're also their electronic solution."
The Ramallo Group has a head start on growth for next year after inking a 10-year contract with Verizon Information Services (VIS) to produce telephone books that will boost sales by $6 million. With VIS needing about a million books in six weeks, two times a year, the printer has installed a rebuilt Heidelberg M-1000A1 web press and a new Muller Martini 36-pocket Corona perfect binder. A Heidelberg M-1000B is also being installed, giving Ramallo six web presses.