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In terms of awarding contracts, more than one-half indicate they single-source jobs less than one-third of the time, even though 13 percent say they do virtually all of the time. When they do single-source, the primary criteria used include schedule turnaround time and familiarity with the supplier, followed by the job being a reprint or the size of the job. On competitive work, 92 percent generally solicit from three to five quotes. In terms of printer selection criteria, quality is paramount, followed by price and on-time deliveries.
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