While You Were Sleeping You Lost Commercial Printing Customer -Bill Farquharson

By Bill Farquharson

I heard you lost a customer. Sorry to hear that. You are shocked that your customer would leave you after everything you’ve done for him/her. Where’s the loyalty?

It’s certainly not like the old days. Customers were yours from cradle to grave and you had to really mess up in order for someone to switch to another printer.

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Business Management - Marketing/Sales

Bill Farquharson Author's page

Bill Farquharson is a respected industry expert and highly sought after speaker known for his energetic and entertaining presentations. Bill engages his audiences with wit and wisdom earned as a 40-year print sales veteran while teaching new ideas for solving classic sales challenges. Email him at bill@salesvault.pro or call (781) 934-7036. Bill’s two books, The 25 Best Print Sales Tips Ever and Who’s Making Money at Digital/Inkjet Printing…and How? as well as information on his new subscription-based website, The Sales Vault, are available at salesvault.pro.