Scoreboarding: Planning to Win! Part 1 (Includes Video)
Now consider how you would keep up with all of the above if you doubled the number of your employees—then consider how you would manage it, if you had 10 times that number of employees.
Okay, what does this have to do with Scoreboarding?
When we first started tracking our waste over 15 years ago, we made sure everyone in our company knew the SCORE by posting our monthly WASTE results on large printed charts, for everyone to see.
We noticed immediately that our people looked forward to seeing the new charts each month, in much the same way I used to look forward to getting my Report Card in School (at least, if I thought I did well).
Thankfully, with our much-improved Scoreboard System, we no longer have to manually print out and post waste charts to show results that are already a month old. SCORES are now broadcast LIVE on easily-affordable, large HD flat TV monitors, located in our various departments.
Now everyone can keep up with the SCORE in real time, as the data comes in, which makes scoreboarding exciting and profitable!
Scoreboards are ever-present, thus removing the problem of out-of-sight, out-of-mind. Scoreboards keep people interested in the game.
People want to know the score—that’s what Scoreboarding is all about!
With just a glance, everyone in an organization should know if they’re WINNING or LOSING—meeting your and their own best work requirements and standards, or falling behind.
A while back, I blogged about a book I read, titled, “The 4 Disciplines of Execution,” which also talks about keeping a scoreboard for your wildly important goals, so employees can see, at a glance, if they’re winning. In other words, can everyone in the organization determine, with just a glance at the scoreboard, if they are executing what was planned?
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.