Predictions Prove True —DeWese
Deserving of Recognition
All of this reminded me that I have absentmindedly abandoned my annual Receptionists’ Hall of Fame awards. I’m going to do it again and expand it. Now, however, I’m going to call it the First Impressions Hall of Fame and the Last Impressions Hall of Fame. Send me your nominations for your receptionist and delivery person who you believe deserve to be in my Hall of Fame. I will select four people who greet your customers and prospects, and four who deliver your jobs.
I’m interested in people who go the extra mile, and who make a big difference at your company and to your customers. I will announce the winners in my column in the January 2007 edition. We will run their photos and your nominating letters. The winners will also get coveted Mañana Man trophies and maybe some other good stuff.
Meanwhile, thanks to Dick Gorelick who reminded me that the least recognized folks are often the most important.
Hey, you lazy rascals. You salespeople. I don’t want to see your cars in the parking lot. I don’t want to see you hanging around the plant. Just get out there and sell something! PI
About the Author
Harris DeWese is the author of Now Get Out There and Sell Something, available through NAPL or PIA/GATF. He is chairman and CEO at Compass Capital Partners and is an author of the annual “Compass Report,” the definitive source of information regarding printing industry M&A activity. DeWese has completed more than 100 printing company transactions and is viewed as the preeminent deal maker in the printing industry. He specializes in investment banking, mergers and acquisitions, sales, marketing, planning and management services to printing companies. He can be reached via e-mail at DeWeseH@ComCapLtd.com.