Multi-Tool Systems for Business: A Swiss Army Knife Approach
Business owners and managers today are much more knowledgeable about software capabilities. As a result, business owners seeking small manufacturing business and service business management software desire a “Swiss Army Knife” solution. In other words, they want a multi-tool system; feature rich, whereby, businesses can eliminate other software applications.
The goal is to narrow down to one or two software solutions, a way to manage their entire business, avoiding duplicate entries. The best software - known as ERP or BPM software - includes job management and service tracking; CRM (Customer Relationship Management); quality control; human resources; preventive maintenance; request for leave; request for repairs and corrective action; etc.
Continual Improvement Should be Job One
Software developers must be continually improving their product if they are to keep pace with the technological advances of other business applications. Falling behind in new enhancements results in losing clients.
Many small businesses function in the same manner they did 20 years ago; however, that’s NOT AN OPTION for software developers. In fact, it should NOT be an option for any business seeking growth without the headaches!
The No. 1 reason small businesses stay small is the lack of good business systems!
Lack of a Multi-Tool System Stunts Growth
As a small business starts growing, business management complexity also grows. And without good systems in place, management chaos abounds. As a result, due to inadequate quality and service, customers leave and business growth stagnates. Smart business owners are learning the power of using management software with multi-tool systems. Consequently, they are growing without the pain that “Mom & Pop” shops suffer.
To be fair, there’s nothing wrong with being a “Mom & Pop” shop, if you just enjoy having a job in your own company and wearing most of the hats. In fact, I say for some owners, that’s a “Wonderful Life.” However, for those whose dream is to be more independent from business ownership, a multi-tool system is the ONLY answer. That’s not a theory, it’s a FACT!
In other words, if an owner wants to leave the premises for extended periods to do the things they’ve always dreamed of, then a Swiss Army Knife/multi-tool system is key. Otherwise, the owner will remain bogged down in daily operations, where having free time is rare.
We’ve fixed a lot of messes with our unique multi-tool software. So, how can we help you with yours?
Did I mention? Great systems work!
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.