High Percentage of New Employees Have Low Morale
If it is a crucial service or manufacturing process the person is to perform, an employee should be given a detailed QC Checklist. This resource provides the best possible chance for new hires to do their best work for our company right out of the gate. It eliminates the worry that they may misstep, which could result in rework.
It’s also important that employees have evaluation and performance charts, to help them know where they stand. A feeling of insecurity in employees, as to how effective they are in their jobs, is a great killer of initiative and incentive.
Many owners and managers make the excuse that, “If we had systems in place, I couldn’t get my employees to use them anyway!” Or they say they “don’t have time” to write procedures, policies, etc. for their businesses—even as they grumble about having to waste their time and profits doing rework. Go figure!
Did I mention? Great systems work! (At least, when you have them)
Philip Beyer, founder/president of Ebiz Products LLC and founder of Beyer Printing Inc. in Nashville Tenn., is a chronic entrepreneur, business systems analyst and consultant. Author of "System Busters: How to Stop Them in Your Business" and recipient of an InterTech Technology Award for the design and development of System100 business process management software. Beyer speaks to business owners across the country on how to bring lean, sustainable order to their businesses. Contact him at (615) 425-2652.