Educational Seminars Help You Strengthen Printing Customer Relationships -T.J. Tedesco

By T.J. Tedesco

Today’s FIRE! Point
Offering a half-day educational seminar at your printing business twice a year will help generate customer goodwill, associate your name with expertise in the field, and afford a great sales opportunity. It’s a great way to strengthen relationships with customers.

FIRE! in Action: Matrix Group International Uses Customer Seminars to Grow Sales
For the Web and Intranet development firm, offering a monthly seminar later generated dozens of phone calls from interested prospects.

Next week: Marka shows Zoot the value of sending mass customized letters to lists of customers and prospects.

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Business Management - Marketing/Sales

T.J. Tedesco Author's page T.J. Tedesco is a sales growth, business strategy, marketing and PR consultant operating at the intersection of clear vision, compelling content and effective outreach practices. For nearly two decades, T.J. has been an independent consultant and sales growth team leader. Previously, he sold commercial printing, graphic arts machinery and supplies, and finishing and bindery services. T.J. helps North American companies with content development, Web and print design leadership, nurture marketing programs, sales coaching, sales team alignment and business strategy. Since 1996, T.J. has worked with more than 100 clients on retainer, 80 percent in the graphic arts industry. T.J. is author of "Win Top-of-Mind Positioning," "Playbook for Selling Success in the Graphic Arts Industry," "Fire! How Marketing Got Hot," "Direct Mail Pal" and four more books published by PIA. He can be reached at (301) 404-2244 or tj@tjtedesco.com.

Educational Seminars Help You Strengthen Customer Relationships