How the ‘Strategy of 100’ Can Build Your Business
September 22, 2011

Most business people have at least 100 people they call their business associates, strategic partners, vendors and related support services providers that they know well. The “Strategy of 100” lets you start with people who do know you, trust you and will give you an audience.

Intelligent Discounting Can Drive Better Profits
September 22, 2011

Discounting isn’t always a bad strategy. Pricing to the realities of the marketplace should at least be considered. In the right situations, intelligent discounting can lead to better profits as well as revenue growth.

Friend or Foe – How Do You Treat Your Competition?
September 21, 2011

There is a good chance that we (the print community) have a lot to learn from each other. This was made particularly clear to me last week at GRAPH EXPO 2011 when Bill and I talked to a group of owners, executives and salespeople about how to motivate salespeople to embrace selling digital.

Seven Losers and Four Winners in the NewPage Bankruptcy
September 21, 2011

The recent bankruptcy court filings by NewPage have been blessings for some and curses for others. Here's a look at the scorecard two weeks after the big U.S. paper company went Chapter 11: Loser #1) Port Hawkesbury employees: NewPage has basically deep-sixed its money-losing Canadian mill, walking away from severance obligations and an underfunded pension plan, not using any of its debtor-in-possession funds to keep the mill running, and leaving many suppliers holding the bag.

NewPage has put the mill up for sale but also revealed that it loses $4 million per month on the operation. Unless the muscle-bound Canadian

A Seminar-Stopping Question on VDP
September 20, 2011

The subject was, “How to get your sales team to sell digital and VDP.” With the calm of a 50-year print veteran, the self-proclaimed “oldest man in the room” asked a seminar-stopping question: “Why is this so hard?”

Send Relevant Samples – Please!
September 20, 2011

No matter how many years pass and how many articles or blog posts we read and digest about the right and wrong ways to approach a prospect, the point about sending appropriate samples doesn’t quite sink in. If you’re contacting a new prospect, find out as much about this person’s company as you can before sending samples of work you’ve done for other customers.

How to Strategically Drive Customers Through Your Sales System
September 16, 2011

Anyone involved in the sales and marketing of a company has heard about sales funnels and their importance. What may not be quite as familiar is AIDA. AIDA is a simple acronym that was devised a long time ago as a reminder of four stages of the sales process

Be Wary of Cannibalization When Launching New Products
September 16, 2011

Before developing new products or product line extensions, printing companies should determine whether this product has the potential to detract from their base of existing sales. It’s not necessarily a bad idea to enter a new product or service that will compete with an existing one.

The Myth of Working on the Road
September 16, 2011

Is working from the road a myth or an acquired skill? The hope should be that you keep up with e-mails, expect no new sales calls to be initiated while traveling, and pray for something green to appear on your plate.

Should You Invite Your Customers to Punch You in the Gut?
September 15, 2011

A comic book shop in Andersonville (north side of Chicago) came up with an outstanding way to encourage people to shop there frequently. After 50 purchases, the customer gets to punch the owner in the stomach. BRILLIANT! Or is it?