Nine Ways to Become the Worst Salesperson Possible
July 18, 2013

I am quite unorthodox in my approach as to how I turn around printing salespersons and print companies so that they can grow. I thought you might as well know that now before we talk. In my blog this week, you will learn nine surefire ways to fail as a salesperson.

Why Phone Store Syndrome Sucks: Five Ways to Upsell Successfully
July 18, 2013

Many people enjoy being sold to. They are happy to buy more. This applies to business purchases as much as consumer purchases. But you have to offer the buyer the right opportunity. I’m always surprised at how many upsell opportunities printing sales people miss.

Postmaster General Urges Congress to Fix Business Model to Close $20B Gap
July 17, 2013

In his oral testimony before a a House committee yesterday, Postmaster General Patrick R. Donahoe said that the Postal Service continues to face systemic financial challenges because it has a business model that does not allow it to adapt to changes in the marketplace and it does not have the legal authority to make the fundamental changes that are necessary to achieve long-term financial stability.