Questions You Need to Qualify Your Company
August 16, 2013

Smart companies put as many of their resources into their business development as they can. Part of this development includes a strategy spend to inform them of their strong and weak points and implement a program of continuous improvement that builds their future.

How a Low-key Strategy Stops Prospects from Refusing to Meet You
August 15, 2013

Printing companies that carry on with the same traditional sales approaches will struggle to achieve their targets. They will find prospects harder to convert to customers. They will be treated as commodity suppliers. The conversation will be all about price.

The Vision of Jeff Bezos
August 15, 2013

I remember when Amazon.com first came on the scene in the mid 90’s, and a lot of people didn’t think much of a plan to sell books online. So where did Amazon succeed where Borders did not? Here are a few of my thoughts about why I love Amazon, and how you can translate this to your business.

USPS Launches Major Upgrades to Priority Mail
August 14, 2013

The U.S. Postal Service (USPS) has launched major changes to its Priority Mail line-up, with improved features including free insurance, improved USPS Tracking and day-specific delivery which are expected to generate more than a half a billion dollars in new revenue over the next year.

The Sales Prevention Department
August 13, 2013

Got a horror story about your internal support staff? Save it until you read this week's blog from Bill Farquharson.

Value is a Two-way Street
August 13, 2013

Since Print has been here and evolving for hundreds of years, we will need to be the mature ones and lead the way towards harmony, but the digitals should not be getting a FREE ride in this any longer. Who do they think is promoting and supporting QR, AR, and NFC technologies?

New Wine for New Times
August 12, 2013

Insisting that certain people adopt a "new and better way" of doing something can actually make a situation worse. To cure your business, heed advice from a first century physician named Luke, about the consequences of pouring NEW wine into OLD wineskins.

USPS Q3 Loss is $740 Million, Despite Efficiency Efforts
August 12, 2013

Aggressive actions to contain costs and increase efficiency helped prevent the U.S. Postal Service's financial loss in the third quarter of its 2013 fiscal year from being greater. Also significant were a decrease in workers’ compensation expenses due to fluctuations of discount rates.