RR Donnelley

No More PU From PO in Future?
May 1, 2003

By Erik Cagle One of the government-run organizations I detest the most is the United States Postal Service (USPS). I detest it more than the Department of Motor Vehicles (DMV), which needs to be tolerated only once every few years. Both organizations have several elements in common: government employees, dealing with the public and long lines. You can add ultra-poor customer service skills to the list of commonality. It's a pet peeve, admittedly, but it boggles the mind to see CSRs being unhelpful to the point of acting downright surly. This is especially true at the post office in my neighborhood. The home of the most maligned,

Donnelley, Stora Enso Support September 11 Magazine
January 1, 2002

NEW YORK—The students of Stuyvesant High School in Manhattan fled their school and headed north in the city as the terror and destruction of September 11 unfurled only five blocks away. Through donations from printer R.R. Donnelley & Sons and paper giant Stora Enso North America, their thoughts and feelings from that day have been chronicled in a special 24-page magazine edition of the student newspaper, The Spectator. A total of 850,000 copies of the magazine were distributed in the New York Times Wednesday Education section throughout the metropolitan area. The Spectator, written and photographed entirely by students, contains articles, poetry and personal photos.