Business Management - Marketing/Sales

Follow the Marketers, not Your Peers
December 5, 2012

If you ask me, printers spend too much time with other printers. They need to go where the marketers are. Successful printing companies are expanding their services into additional marketing areas, such as on-demand messaging, integrated marketing efforts, real-time marketing, email marketing, and so on.

How to Turn a Problem into a Loyal Customer
December 4, 2012

By producing a job accurately and on time, a printer merely meets expectations. A “wow” comes only after a problem occurs, is resolved quickly and beyond expectation, and the response causes the client to take note.

NewPage Introduces Supercalendered Delivery Promise for Paper Orders
December 4, 2012

NewPage Corp. is pleased to introduce its Supercalendered Delivery Promise. Effective with orders that have a requested delivery date on or after Jan. 1, NewPage will assure that supercalendered paper will be provided to meet each and every press date.

Still Best Marketing Value
December 1, 2012

Direct mail is still considered the marketing channel of choice by a vast number of marketers across verticals ranging from telecom and utilities to nonprofit, publishing and financial services. According to the Direct Marketing Association's “2012 Response Rate Report,” the rates for letter-sized direct mail (3.4 percent) were 30 times higher than those for email (0.12 percent). The belief that direct mail is dead or dying will have to be suspended for the time being.

Want to be Big? Think Small
November 30, 2012

Three easy steps can lead you to successful strategic planning for growth—think small, produce big ideas, and take some risks. If you prepare extensively and are honest about its true market position, you can find a way to set your company apart.

Use an ‘Astonishing Guarantee’ to Sway Hesitant Prospects
November 30, 2012

By offering an Astonishing Guarantee, you can set your printing company apart and persuade prospects to give your company a chance and work with you for the first time. The secret of the Astonishing Guarantee is to never award it.

WHY, WHY, WHY???
November 28, 2012

I can recall from my early days in sales that I rarely asked the question, “Why?” And here’s why I should have. What comes after the question that begins with “why” is vital to you. And you need to learn how to ask it, shut your mouth, and listen to the answer, because you need to hear what your prospect or customer is telling you.