Web-to-Print Portals: 12 Steps for Getting End User Buy-In, Boosting Utilization

"Every W2P portal needs a champion," says Pageau. "There always needs to be one key person to spearhead it. The worst-case scenario is when management hands responsibility off to someone who doesn't want the job. Or, if it's handed off to multiple people, they don't share responsibility well or can't agree on who is supposed to lead it."